Full-Time • Healthcare IT • Enterprise Technology & Epic Systems
Position Overview The Enterprise Change & Release Manager (BTS) leads enterprise-wide change governance, Epic release management, major incident response, and problem management. This role ensures technology and clinical stability by coordinating changes, resolving high-impact incidents, and driving long-term operational improvements across the Epic ecosystem and broader IT environment.
Key Responsibilities - Manage enterprise change processes, CAB meetings, risk assessments, and change calendars. - Lead Epic quarterly releases, upgrades, environment refreshes, and testing cycles. - Oversee major incident response, facilitate incident bridges, and communicate with leadership during outages or critical events. - Direct problem management activities, including root cause analysis, trend identification, and long-term remediation. - Partner with Epic Application, Technical Services, Infrastructure, and operational teams to ensure readiness and system reliability. - Maintain documentation, dashboards, KPIs, and reporting for change, incident, and problem management.
Qualifications - Bachelor's degree in IT, Healthcare Informatics, Business, or related field (or equivalent experience). - 5+ years in change management or IT operations. (or equivalent experience) - 3+ years supporting tier 1 environments or managing software releases. - Experience leading major incidents and conducting root cause analysis. - Strong communication, facilitation, and cross-functional leadership skills. - ITIL certification preferred; Epic certification a plus.
Impact This role ensures stable Epic operations, reduces risk, improves incident response, and strengthens enterprise technology reliability—directly supporting clinical safety and organizational performance.
...Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance with safety and company policies. Perks include competitive pay, flexible...
...animal health services globally. The primary role of theWarehouse Manageris to manage theWarehouseSupervisors and their teams... ...to the management of receiving, stocking, inventory, returns, shipping, and order filling; develops and recommends improvements to current...
Job Description Job Description Sewing Machine Operator / Seamstress Direct Hire Location: Los Angeles, CA 90038 (on-site) Schedule: MondayFriday 7AM- 3PM 40 hours Employment Type: Direct Hire + Benefits Pay/Compensation: $20.50$26 DOE (most hires $...
...relationships. Candidates should possess a Bachelors Degree and have a minimum of 4 years of sales experience, with the ability to travel up to 60% of the time.The position comes with a pay range of $85,979 to $115,000 and offers several employee benefits, including...
...and how-to content across product lines, working directly with remote product managers and subject matter expertsDevise clear, user... ...schedules, iterating with SMEs as products evolveContent & Copywriting Research and write feature articles, white papers, case studies...